Terms & Conditions
The terms "We" / "Us" / "Our"/”Company” individually and collectively refer to SoulWise , and the terms "Visitor” ”User” refer to the users. ‘Website’ refers to www.soulwise.in.
This page states the Terms and Conditions under which you (Visitor) may visit this website (“Website”). Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they are binding on all users of this Website.
BASIC INFORMATION
SoulWise does not recommend any of the products or services to be used in place of mainstream medication. The guidance and products provided are meant to augment all other forms of treatment and therapy.
Holistic healing is meant to provide one with guidance for aligning their physical, spiritual, mental and overall being with one’s desires and manifestations. This form of therapy is intended to primarily bring peace to body, mind and soul and help act as a catalyst to all other types of treatment, for faster and more effective treatment.
All stones available under the SoulWise banner are referred to as “crystals” even if they do not have a molecular crystalline structure. This is to help create a baseline in practitioners who use these crystals for multiple purposes. For any query concerning the structure of a product, please do contact us at info@soulwise.in
When registering to purchase items, you will be supplied with sign in details, please use this for all further transactions, to have access to your previous purchase history. Creating such an account will indicate your acceptance of the Terms and Conditions. If it is decided the account needs to be shut down, by the customer, all details pertaining to this account will be deleted.
The photographs of the products presented on the site are as faithful as possible, but do not commit the seller in any way.
In the event of an order to a country other than mainland India, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums do not fall within the responsibility of the company enchanting solutions. They will be your responsibility and are your entire responsibility, both in terms of declarations and payments to the competent authorities and organizations in your country. We advise you to inquire about these aspects with your local authorities.
All orders regardless of their origin are payable in Indian Rupees.
The company Enchanting Solutions reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price in force at the time of validation of the order and subject to availability.
The products remain the property of SoulWise until full payment of the price.
Please note: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.
COMMUNICATION
To interact with us, for any service or business-related query please use: Contact Us. The phone lines are only open between 10:00 am – 6:00 pm, Monday to Friday.
If there is no response on a particular day, you will be informed on the availability as soon as possible.
COMMUNITY GUIDELINES
Misconduct and the definition is subject to the perception of Vani Kabir Studio. Any and all action against misconduct on groups or communication will be taken without any notice.
If there is any misconduct on the groups, that is, sending inappropriate media, links, messages, etc. will result in immediate removal from the group and blocking from further communication with the Soul Wise Community.
By accepting the terms and conditions, you are agreeing not to defame, abuse, or in any other way harm the company, owners, employees or other customers. Any such action will result in banning from the services of Soul Wise.
Any form of abuse or misconduct held outside the purview of Vani Kabir Studio, will not be handled by our company or its employees, any action that can be taken will be taken within any groups or communities.
PURCHASE
Soul Wise aims to please its customers with the highest quality of all products and services. All products are represented via select images, and no guarantee of exactness is provided.
Quality check of the product and packaging is ensured before any shipment is made. If there is any breakage during the shipment, we are not liable.
Post shipment, the tracking number will be communicated to the customer via SMS and/or Email. Please use this to track the shipment. Loss during the shipping process is not liable to Soul Wise.
We do not accept returns and do not provide refunds for products.
We do not provide exchanges on products that have been damaged or lost post-shipment.
PRICING, GUARANTEES, AND WARRANTIES
We aim to offer the products and services to ensure the reach of holistic healing to all customers. To ensure this, our pricing is adjusted to the bare minimum cost. Bargaining is not allowed or encouraged in Soul Wise.
Soul Wise aims to provide quality products along with instructions for maintenance, but due to the perishable nature of the products, no warranties or guarantees are made.
Soul Wise does not guarantee any free of allergen or reaction product. Please look into the ingredients and consult your doctor before ingestion.
Soul Wise does not recommend consumption or inhalation of stones in any dissolved, diffused, or powdered form. Please avoid using such products unless recommended by a licensed individual.
BLOG, COPYRIGHT INFRINGEMENT, AND INTELLECTUAL PROPERTY
For the benefit of the customer, Soul Wise publishes articles on the website. These are original material unless otherwise specified and written under the banner of Soul Wise.
Unless otherwise indicated all material on the website including, goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. is the intellectual property of Soul Wise and thus will not be reproduced or redistributed under any other banner.
In case the information needs to be forwarded or referenced, due credit to Soul Wise needs to be given. In case it is observed that this has not been maintained, the customer responsible will be held liable and will be banned from the website, product and services in the future.
USE OF CONTENT
All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under license, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.
You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organization’s or entity’s written permission.
ACCEPTABLE WEBSITE USE
(A) Security Rules
Visitors are prohibited from violating or attempting to violate the security of the Website, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorized to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or "Trojan horse" to the Website, overloading, "flooding", "mail bombing" or "crashing", or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.
(B) General Rules
Visitors may not use the Website in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libelous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.
INDEMNITY
The User unilaterally agree to indemnify and hold harmless, without objection, the Company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of www.soulwise.in or their breach of the terms .
LIABILITY
User agrees that neither Company nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user's transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Company has been advised of the possibility of such damages.
User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent.
User agrees that Company shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall Company's total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to Company, if any, that is related to the cause of action.
DISCLAIMER OF CONSEQUENTIAL DAMAGES
In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.
Article 1 – Orders
You can order:
- On the Internet: www.soulwise.in
The contractual information is presented in English and will be confirmed at the latest when your order is validated.
The company Soul Wise reserves the right not to record a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order received.
Article 2 – Validation of your order
Any order appearing on the www.soulwise.in website assumes adherence to these General Conditions. Any order confirmation implies your full and complete acceptance of these general conditions of sale, without exception or reservation.
- All the data provided and the recorded confirmation will constitute proof of the transaction.
- You declare that you have perfect knowledge of it.
- The order confirmation will constitute signature and acceptance of the operations carried out.
- A summary of your order information will be communicated to you via your order confirmation email address.
Article 3 – Payment
- The fact of validating your order implies for you the obligation to pay the price indicated.
- Payment for your purchases is made either by credit card on our bank's secure platform, by Paypal, by Razorpay, by Stripe or by bank transfer.
Article 4 – Delivery
The products are delivered to the delivery address indicated during the order process, within the time indicated on the order validation page.
In the event of a shipping delay, an email will be sent to you to inform you of a possible impact on the delivery time indicated to you.
In the event of deliveries by a carrier, the company SoulWise cannot be held responsible for delays in delivery due exclusively to the unavailability of the customer after several appointment proposals.
Article 5 – Liability
The products offered comply with current Indian legislation. Soul Wise cannot be held liable in the event of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with local authorities the possibilities of importing or using the products or services you plan to order.
Furthermore, Soul Wise cannot be held responsible for damage resulting from improper use of the product purchased.
Finally, the company Soul Wise cannot be held responsible for any inconveniences or damages inherent in the use of the Internet network, in particular a break in service, an external intrusion or the presence of computer viruses.
Article 6 – Applicable law in the event of disputes
The language of this contract is English. These conditions of sale are subject to Indian law. In the event of a dispute, the Gurgaon ( Indian ) courts will have sole jurisdiction.
Article 7 – Intellectual property
All elements of the site www.soulwise.in are and remain the intellectual and exclusive property of the company Soul Wise. No one is authorized to reproduce, exploit, redistribute, or use for any reason whatsoever, even partially, elements of the site, whether software, visual or sound. Any simple or hypertext link is strictly prohibited without the express written consent of the company Vani Kabir Studio.
Article 8 – Personal data
The company Soul Wise reserves the right to collect nominative information and personal data concerning you. They are necessary to manage your order, as well as to improve the services and information we send to you.
They may also be transmitted to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment.
This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations.